Last updated: October 3, 2026
Welcome to The Trend Collective.
These Terms and Conditions govern your use of our website and your purchase
of products from us. By using our website, creating an account, or placing
an order, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use our website or
place an order.
1. About Us
The Trend Collective operates an online store through which customers can
browse and purchase products.
In these Terms and Conditions:
- “We”, “Us”, “Our”, or “The Trend Collective” refers to The Trend Collective.
- “Website” refers to our online store at https://thetrendcollective.in/.
- “You” or “Customer” refers to any person who visits the Website, creates an account, or purchases products from us.
- “Products” refers to the goods available for purchase through the Website.
- “Order” refers to a request submitted by you to purchase Products from us.
2. Using Our Website
You may use our Website to browse Products, create an account, place
orders, and use other features that we make available.
You agree to use the Website only for lawful purposes and in a way that
does not interfere with its operation or the experience of other
customers.
3. Customer Accounts
Some features of the Website may require you to create an account.
When creating an account, you agree to provide accurate and up-to-date
information. You are responsible for keeping your account credentials
confidential and for activity carried out through your account.
Please contact us promptly if you believe that someone has accessed your
account without your permission.
You may request that your account be closed by contacting us.
We may suspend or close an account if we reasonably believe that it is
being used fraudulently, unlawfully, or in violation of these Terms and
Conditions.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images,
prices, and other information displayed on the Website are accurate and
up to date.
However, the actual appearance of a product may vary slightly from images
displayed on the Website, including due to differences in lighting,
photography, or screen settings.
Product availability may change without notice.
If a Product becomes unavailable after you place an order, we will inform
you and provide an appropriate resolution, including a refund where
applicable.
5. Prices
All product prices are displayed on the Website at the time of purchase.
We may change product prices from time to time. A price change will not
affect an order that has already been accepted and paid for, except where
an obvious pricing error has occurred.
Any applicable delivery charges or other charges will be displayed before
you complete your purchase.
6. Placing an Order
When you place an order through the Website, you are making a request to
purchase the selected Products.
After placing an order, you may receive an order confirmation by email or
through your account. An order confirmation acknowledges that we have
received your order; it does not necessarily mean that the order has been
accepted for fulfilment.
We may cancel an order in circumstances such as:
- The Product is unavailable.
- There is an obvious error in the product description or price.
- We are unable to deliver the order to the provided address.
- We reasonably believe that an order is fraudulent or has been placed for an improper purpose.
If we cancel an order after you have made a payment, we will arrange an
appropriate refund.
7. Payment
Payments are processed through the payment methods made available on the
Website.
You agree to provide accurate payment and billing information when placing
an order.
We do not receive or store your complete card or other sensitive payment
credentials when payment is processed through an external payment
provider. Payment information may be handled by the relevant payment
provider according to its own terms and privacy policy.
8. Shipping and Delivery
We will ship Products to the delivery address provided when you place your
order.
Estimated delivery times, where provided, are estimates and may vary
depending on the delivery location, courier service, weather, holidays, or
other circumstances.
You are responsible for providing an accurate and complete delivery
address and contact information.
If an order cannot be delivered because of an incorrect or incomplete
address or repeated failure to accept delivery, additional delivery
arrangements may be required.
9. Returns and Refunds
Returns and refunds are governed by our
Return and Refund Policy, which forms part of these Terms
and Conditions.
Our current Return and Refund Policy allows customers to request a return
by contacting
cs@thetrendcollective.in
within 2 days of receiving their order.
Please refer to the Return and Refund Policy for details about the return
process, return shipping, and refunds.
10. Promotions and Discounts
From time to time, we may offer discounts, promotional offers, coupons, or
other promotions.
Each promotion may have additional terms, such as validity dates, eligible
Products, or usage limits. Those terms will be provided with the relevant
promotion.
Unless otherwise stated, promotional offers cannot be combined with other
offers.
11. Intellectual Property
The content available on the Website, including text, product
descriptions, images, logos, graphics, and other materials, belongs to
The Trend Collective or is used with permission.
You may use the Website and its content for your personal,
non-commercial shopping purposes.
You may not copy, reproduce, modify, distribute, or use our content for
commercial purposes without our prior permission.
12. Third-Party Services
The Website may use third-party services such as payment processors,
shipping providers, analytics services, or other services necessary to
operate the store.
Your use of such services may also be subject to the terms and policies of
the relevant third party.
13. Privacy
Your use of the Website and any personal information you provide to us is
also governed by our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it,
and how we handle information associated with your account and orders.
14. Changes to the Website or These Terms
We may update or change the Website, Products, services, or these Terms and
Conditions from time to time.
When we make material changes to these Terms, we will update the
“Last updated” date at the top of this page.
Your continued use of the Website after updated Terms become effective
means that you accept the updated Terms.
15. Applicable Law
These Terms and Conditions are governed by the laws applicable in India.
Nothing in these Terms is intended to exclude or limit any rights or
protections that you may have under applicable consumer protection or
other laws.
16. Contact Us
If you have any questions about these Terms and Conditions, your account,
or an order, please contact us:
Email:
info@thetrendcollective.in
The Trend Collective